How can an agency choose delivery approaches which consistently maximise success and minimise risk when every client and each project is unique?
– Harry Bailey
Read the full article on Medium or find out about my Delivery Approach Review.
Growing
Thought pieces and guidance on how to use incremental improvement to build a team’s superpowers. Inspect and adapt approaches to being better every day.
The theory is, that if you’re not growing, you’re probably dying, and in agency project delivery, our focus should always be on how to run each client project more smoothly and successful than the one before.
There are 26 posts filed in Growing (this is page 3 of 6).
Defining and Achieving Client Value in Projects: Essential Insights
How can we deliver Value to a client unless we share an understanding of what Value means for the project?
We’ve all heard of “Good Value for money” and that something can itself be valuable. But how does the language fit into our project delivery and client management approach?
Projects start in different ways, but they all need to have one thing in common. Whether the client brings you a simple vision for the work, or they hand over a detailed 200-page specification, you still want to understand how to return the most value you can in the time available.
Continue readingOn Medium: You know what Agency Clients love? Certainty.
The article—posted to my Medium account—reflects on the challenges that Agile-first agencies face when they acquire new clients who often have a preference for traditional, Waterfall project management.
When we’re accustomed to agility and flexibility, we must adapt to provide the certainty and structured approach desired by a new client, balancing the innate human need for both certainty and excitement.
This adaptation involves documenting a delivery approach and being less agile about Agile.
But does changing our approach mean we’re no longer Agile?
Read ‘You know what Agency Clients love? Certainty.’ on Medium.
Less-Aligned Stakeholders: How to Carve Out Success
Once your client induction process is complete, you’ll need to make a decision on whether their next project has a key stakeholder that’s going to be high-impact. With those two key stages in the bank, it’s time to evalute the best way to move forward.
The options below are not intended to be a definitive list. Indeed I can imagine a rewrite of this article or addition of other options in the future. What you will be able to take from reading these thoughts however is the number of ways you could move forward (or not) with a client who isn’t ready to—or won’t—consider your purely Agile delivery approach.
Right, let’s dive into some less-Agile options!
Continue readingSemi-retirement done. Reboot complete.
At the beginning of October last year I wrong a blog post called ‘Retirement Diary – Week One‘. As you can probably infer from the title alone my intention was for it to be the first in a series. I was planning to document what taking a step back from work looked and felt like for me. I hoped it would both allow me to return and review the experience at a later date, but also that there might be some insights I could share which would be helpful for others.
It quickly became clear however that I wasn’t actually done with work, or the impact working too much in 2022 and 2023 had on me.
Continue reading