Clear Steps to Predictable Projects, Delivered On Time, Every Time.
Running an agency can feel like a constant battle against unpredictability. Success with one project, frustration with the next. Instead of steady progress, you’re repeatedly pulled back into firefighting mode, leaving your team stressed and your clients uncertain.
What if you could consistently deliver successful projects, on time, every time, and without the drama?
I’m Harry Bailey, and I specialise in turning project chaos into clarity. With two decades of hands-on agency experience and agile-certified expertise, I offer practical, immediately actionable strategies, not just theory, to dramatically improve your project delivery.
Together, we’ll identify, tackle, and solve the specific obstacles that derail your agency’s success, ensuring you consistently delight clients without constant stress.
Recognise these challenges?
- Lack of Client Alignment
- Complex or vague Contract / SOW Formats
- Vague or incorrect Estimations
- Untrusted Project Delivery methods
- Regular Scope Creep
- Project Overruns
- Rework tsunamis
- Failed attempts at Agency Agile
While every agency is different, I offer a set of tools and strategies specifically designed to address your agency’s unique needs, and deliver tangible results.
Let’s get started! Get in touch
( hello@harrybailey.com )
How it works
Step 1: Discovery Call – Let’s Talk About Your Agency
We start by getting clarity. In a focused, friendly conversation (a call, or a coffee if you’re in Manchester), we’ll discuss your agency’s current challenges, team dynamics, and specific project delivery pain points.
You’ll share what’s working, what’s not, and your immediate priorities. I’ll explain exactly how I help agencies like yours quickly achieve clarity, stability, and consistent project success.
Together, we’ll determine the best next steps. Whether that means diving deeper with an insight workshop or urgent stabilising the situation.
Step 2: Insight Workshop – Surfacing Your True Challenges
Next, we get specific. I’ll facilitate a structured Insight Workshop with you and your key team members, designed to quickly surface and pinpoint the root causes of your delivery frustrations.
Through practical, interactive exercises, we’ll clearly identify and agree upon the challenges impacting your agency’s project success. You’ll gain valuable team alignment and clarity about exactly what’s holding you back.
Following the session, I’ll provide you with a concise, actionable Insight Report. This report becomes your playbook, highlighting precise opportunities for immediate improvement and laying the foundations for rapid and sustainable change.
Step 3: Rapid Action – Immediate Stability, Lasting Improvement
Using insights from the workshop, we’ll immediately stabilise any urgent or challenging projects, quickly restoring your team’s confidence and client trust.
We’ll collaboratively:
- Clarify scope, deadlines, and deliverables
- Identify and mitigate critical risks
- Define clear measures of project success
- Create a practical recovery plan for rapid results
Beyond immediate fixes, I’ll equip your team with targeted tools, tactics, and often tailored coaching sessions designed specifically for your agency’s needs. Your project managers might receive personalised training, and the whole team will benefit from ongoing support to permanently improve how you deliver projects.
You’ll quickly move from firefighting to confidently managing projects, equipped with the skills and strategies to consistently deliver client success, without stress, overruns, or rework.
When you’re comfortably back in control, I’ll step away, leaving you empowered with sustainable solutions for continued agency growth and success.
If you still have questions, let’s have a no-strings chat. Find me on LinkedIn or click below.Email me
( hello@harrybailey.com )
What Agency Leaders Say
Really impressed with the work Harry did for our team this year. He is able to switch between the strategic and the tactical effortlessly, showing a willingness to tackle problems, craft solutions and reflect on the procedural, cultural and operational impact of decisions and activities.
– Hilary Stephenson, MD @ Nexer Digital
I wouldn’t hesitate to recommend Harry to agency teams looking to build team cohesion, improve productivity and develop a commercial mindset throughout a team.
— Tom Parson, Co-Founder @ Huddle Digital
Harry’s approach allows agency owners and teams, deep in the trenches of day-to-day project work, to step out for a much-needed bird’s-eye view.
– Frank Staiger, Founder @ Via Studios
Your investment
The investment in your agency comes in two forms. Time and money. I do my best to offer value on both counts.
Content
I share thoughts and advice on predictable project delivery in written form most weeks.
View recent content I’ve shared on my LinkedIn Post History.
View articles posted to the blog on this website.
Free of charge
Consultation Call
Are you facing a specific delivery challenge and need advice quickly? Book a 1-to-1 consultation call and I’ll help you to see it from a different angle, and give my expert insight into what actions to take.
From £100/hour
Workshopping
Are you looking to level up in one specific area? My workshops start at half a day for up to 6 people. They always surface unseen challenges or opportunities, and will give your team a starting point for making their own immediate improvements.
All include a discovery call, plus an Insight Report or similar write-up.
From £750
Coaching and Training
If meaningful and lasting improvements are your aim, my ongoing coaching and training agreements starts at the equivelent of half a day a week, whether for a team, a project manager or a mixture of those roles.
Coaching with wraparound care, giving regular opportunities for questions and reassurance.
From £2000/month
What impact you’ll see
Well for starters, I won’t just arrive and recommend an Agile framework. Agile approaches can work well in an agency context, but the existing frameworks rarely do.
Once I understand your specific context, I share various suitable tactics for the pivotal moments of your agency’s projects.
Teams learn how to effectively:
- Onboard a client and understand what good looks like for them.
- Define, estimate and agree an achievable project plan.
- Build client alignment, and maintain it throughout a project—with tips for the initial stages.
- Cater for new and retained clients correctly.
- Create strong project teams, even when each project brings together new team members.
- Delight clients and end projects well.
And many other tried and tested techniques that level up your existing approach to project delivery.
If you still have questions, let’s have a no-strings chat. Find me on LinkedIn or click below.Email me
( hello@harrybailey.com )
Need a faster fix? Understand how I’ll handle that urgent delivery problem right now. Get in touch
About Harry Bailey
Harry Bailey has spent over two decades helping fix the problems that derail projects — from client struggles and team dynamics to messy ways of working.
Whether it’s client alignment, scope creep, overruns or rework, Harry helps figure out what’s really going on and how to move forward.
With deep experience of team coaching, leadership coaching, and agile ways of working — shaped by years inside agencies, not just advising from the sidelines — Harry knows what it takes to deliver client projects smoothly.
Watch my ‘Agile in Agencyland’ discussion with Jac Hughes of Everyday Agile
Latest Articles:
One Sentence Fixes for Common Project Delivery Challenges
Project delivery can be tricky, with various hurdles along the way. Whether it’s tight timelines, miscommunication, or scope creep, here are some quick, super-simplified solutions that can make a big difference in keeping your projects on track. *the much-needed context of your agency is not included. But it could be if you’re in need! If…
Scope Creep Happens – 5 Agency Strategies to Handle It on Your Terms
Your agency will always face extra client requests. Push back, adapt, or price for it? Explore five strategies to handle scope creep on your terms.
Video Snippet: Client alignment: What to consider.
Here’s a soundbite from an upcoming Everyday Agile podcast episode I recorded with Jac Hughes recently. In this short clip take from a longer discussion focusing on AgencyLand Agile, I talk about building a project team, and why it’s key to include all the stakeholders in that effort. Align around the client, the organisation, their…
The Compound Effect of Starting Projects Well
“Let’s just get started. We’ll work it out as we go. Who needs a plan anyway? We’re Agile!” We knew some stuff. We certainly had enough excitement. The roadmap would become clearer as we did the work and made progress. Or at least that was what we assumed. But 20 years ago I was still…
Why Agencies Can’t Quit Their Really Bad Estimates
If estimating things is so hard, why don’t agencies just stop doing it?
But… can we deliver it?
It can be tempting to rush through the early stages of a client relationship. Promising the world to build trust and worrying about how to deliver on those promises later.
Well that’s it, you’ve run out of things to read! Still have questions? I’d love to hear them. Let’s have a quick call, no strings attached. Find me on LinkedIn or Email me