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A simple communication approach that works with your clients.
They say that retaining a client is easier than winning a new one. They’re right. Much easier.
But it still takes effort.
Using a simple system reduces the burden. Ensuring your clients get a positive and consistent experience. Even across projects, teams and annual budgets.
Building strong, lasting relationships is the foundation of any long-lived, successful agency.
Agencies that thrive tend to excel at knowing and retaining their clients. They create partnerships rather than encouraging a limiting supplier status.
There are many ways to build trust and grow a strong client relationship. By far the most important is how you communicate with them.
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