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Onboarding through pair programming

pair programmers looking at screen together

There was a manager I worked with recently who was having serious trouble with their onboarding process.

Working with several teams of between 5 and 8 developers, the business was growing fast and recruiting at all levels. Some of the recruited developers were straight out of a code academy, with minimal experience of working in a team, on a regular release schedule, or with production code.

These less experienced developers were their primary challenge. The one they thought could release most value. But how do you get a developer enough experience to graduate them to being part of a team? How many of these developers can you put into a 5 to 8 person team and the team support their learning and progression so they might become independent? How do you introduce them to the team? What does the average day look like for one of these developers while they learn the ropes?

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False Heroes in Software Delivery Teams

We’ve all worked with developers who prefers to get on with their coding alone. They’ll assign themselves a large set of tasks, tell everybody they’ve got loads to be getting on with, put their headphones in and you won’t hear from them for several days.

They might pin their name to a key change or issue, make all the required decisions alone and get it ready for deployment in record time. They may even be able to resolve complex issues with infrastructure or libraries, but not have the time to share those processes.

You likely know these type of developers by the names Ninjas, Wizards, Rock Stars, or 10x. These are terms of endearment used in praise of the activities above, or even in job advertisements looking to recruit developers with these habits.

What these behaviours actually do to your development team could not be further from a positive outcome.

Don’t get me wrong, the short term progress can be impressive. So impressive in fact that managers, and often less experienced team members won’t be able to help but praise our False Hero. Speed is always seen as a good thing in a word of complexity and deadlines. Solo progress without the need for peer input is often seen as something to aspire to.

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Moving into The Co-operative’s Federation House

Shared Desk Space

Although I spend a fair amount of time at client offices across the UK with individuals and teams, I’ve now been primarily working from home in South Manchester for twelve months. I have a work space which doubles as a spare bedroom. I have all the requirements of an office space; desk, power, wifi, tea making facilities, but there is something missing when you work from home the majority of the week, human contact.

Working from home can be lonely. Yes, you’re answering emails to other people and you have phone or video calls to make. You might even see the postman more often. But what you don’t have, and many of us need, is face-to-face human contact.

Just being in the same space as others, even if you’re focused on completely different tasks is enough to support mental health and general wellbeing.

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Pressure and pragmatism lead to more progress

There are reasons that tight deadlines and huge pressure often get results.

The first is that people get immediately more pragmatic about what the actual requirements are, and agree to do less. Less can be done more quickly, and completed items are less likely to be subjected to a full loop of subjective tinkering.

The second is that when faced with a deadline, and some pressure to achieve it, people focus on just the single most important task.

The single most important thing to do right now is abundantly clear in these high pressure situations.

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Supporting Manchester Metropolitan University

In 2007, when I was still pondering over what to do with the rest of my life, I was encouraged by family to become a resident of Manchester Metropolitan University’s business incubator.

At the time it was called Innospace and based near the coach station in the centre of the city centre. Although the space was pretty basic, the support was great, networking with other small exciting businesses was unavoidable and the rent was almost zero.

Fast forward ten years and after occasionally keeping in touch with the team who kept Innospace ticking over, I decided it was time to give something back for all the support I was given when first finding my feet in business.

So for a few years now I’ve been speaking to MMU business school students about my story and how I’ve managed to enjoy working for myself and running my own companies for so long. The first couple of years of talks I stuck to my own experiences and failings. In the last couple of years I’ve broadened my presentations to be about specific learnings or recommendations. Life skills and awareness. What a student’s expectations should be and what abilities they should nurture to support their own journey.

This year I’ve stepped my support up again. I’ve squeezed in two talks to students and also taken part in the yearly dragons’ den event.

My first talk was called “Doing Less”. As the title suggests it is about creating a successful business without burning yourself out. Retirement in its current form is unlikely to exist when these people reach retirement age, and a more balanced life, with flexibility, quality of life, and treating money as a tool rather than a target is required.

The second was on bootstrapping a business. Only a small percentage of new businesses are funded by banks and investors. This talk is about the opportunities, limitations, pitfalls and benefits of starting with nothing and building a business yourself.

The dragons’ den final was a pleasure to be a part of. Hosted at BManchester—a new banking concept from the group which includes Yorkshire Bank—on Market Street Manchester, it was a modern and relaxed feeling with various experienced and insightful judges at my side.

The 7 teams offered a range of business ideas. The quality of business strategy and presentation was high, and the judging was tough.

We finally agreed upon two highly commended businesses and a winner. We also commended three individuals on various aspects of their approach to the process.

I’ve enjoyed all aspects of the support I’ve been able to offer MMU in 2019. I see it as a personal responsibility to give back to those who’ve supported me, and to offer insight and knowledge which helps Manchester to continue to encourage small businesses to be founded and thrive.

I’m looking forward to supporting MMU again next year, and other institutions and organisations in the near future.