How it works

Step 1: Health Check

I’ll lead a structured, collaborative Health Check with you and key team members, designed to quickly surface and pinpoint the true causes of your project delivery challenges.

Using practical, engaging exercises, we’ll identify and align on what’s holding your projects back, whether it’s process gaps, accountability or misaligned expectations. You’ll come away with new clarity, shared understanding across the team, and a sense of momentum.

After the session, you’ll receive a clear, actionable Insight Report. It distills what we covered and maps out next steps, pinpointing quick wins, priority fixes, and approach improvements to drive fast, lasting change.

Then we’ll make use of our new found clarity.

Step 2: Rapid Action

We’ll immediately stabilise any urgent or challenging projects, quickly restoring your team’s confidence and client trust.

Teams will implement the first fixes within 10 days and see measurable delivery improvements within 30.

We’ll collaboratively:

  • Clarify scope, deadlines, and deliverables
  • Identify and mitigate critical risks
  • Define clear measures of project success
  • Create a practical plan for rapid results

Beyond immediate fixes, we’ll start to make use of my flexible, scalable Delivery Approach Framework. A hybrid methodology I created specifically to enable agency teams to delivery consistent project success.

I’ll equip your team with targeted tools, tactics, and often tailored coaching sessions and workshops matches specifically to your team’s needs. Project managers could receive personalised training, and the whole team will benefit from the required support to permanently succeed at delivering projects.

You’ll quickly move from firefighting to confidently delivering value to clients, equipped with the skills and strategies to consistently achieve success, without the stress, overruns, or rework.

Step 3: Fine turning and team autonomy

Building on our progress, I share everything your team will need to maintain the quality of their new delivery approach.

Once we agree that you’re comfortably in control, I’ll step back, leaving you to continue delighting your clients.

When you feel like a refresh would be helpful in the future, I can support with additional training and coaching.

Read more about my Project Delivery Support.